Australian shipping costs:
International shipping costs:
For orders within Australia
- Goods will be delivered within 3-5 business days in all capital cities and most regional centres.
- Other remote areas will be delivered the following day (very remote locations may take longer). Delivery is via express post.
- Loss or damage is very rare.
- When it does happen the order is replaced at our expense. All that we ask is that you keep the damaged item/s and packaging and either mark it "return to sender" and take them to your nearest post office. For further information contact us info@tkxisurf.com
For orders outside Australia
- Goods will be delivered within 7-14 business days, to the following locations; Asia Pacific, United Kingdom Europe and USA. Other areas will depend on location.
- Delivery is via International Australia Registered Air Mail Post.
- All parcels are in a padded satchel. Satchels are registered and must be signed for at delivery address.
- In the event an order arrives damaged we ask is that you keep the damaged item/s and packaging and either mark it "return to sender" and take them to your nearest post office.
- For further information contact info@tkxisurf.com
Return & Exchange Policy
If for any reason you are unhappy with the items you receive, they can be exchanged for a store credit. Items must be unworn/unused and returned within 30 days of delivery.
How to make a return
Contact us to get a return authority number info@tkxisurf.com
Exchanges
Return the items to be exchanged, mark the parcel with authority number and include a self addressed, prepaid satchel for your new items to be returned in.
Damaged/faulty items
The occurrence of transit damage or faulty items is very rare indeed. Should it occur we will work out the best possible solution on a case by case basis.
Return Address
Tkxisurf
6 Waitovu Street
Mosman, N.S.W.
Australia 2088
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