Australian shipping costs:
International shipping costs:
For orders within Australia
- Goods will be delivered within 3-5 business days in all capital cities and most regional centres.
- Other remote areas will be delivered the following day (very remote locations may take longer). Delivery is via express post.
- Loss or damage is very rare.
- When it does happen the order is replaced at our expense. All that we ask is that you keep the damaged item/s and packaging and either mark it "return to sender" and take them to your nearest post office. For further information contact us email@example.com
For orders outside Australia
- Goods will be delivered within 7-14 business days, to the following locations; Asia Pacific, United Kingdom Europe and USA. Other areas will depend on location.
- Delivery is via International Australia Registered Air Mail Post.
- All parcels are in a padded satchel. Satchels are registered and must be signed for at delivery address.
- In the event an order arrives damaged we ask is that you keep the damaged item/s and packaging and either mark it "return to sender" and take them to your nearest post office.
- For further information contact firstname.lastname@example.org
Return & Exchange Policy
If for any reason you are unhappy with the items you receive, they can be exchanged for a store credit. Items must be unworn/unused and returned within 30 days of delivery.
How to make a return
Contact us to get a return authority number email@example.com
Return the items to be exchanged, mark the parcel with authority number and include a self addressed, prepaid satchel for your new items to be returned in.
The occurrence of transit damage or faulty items is very rare indeed. Should it occur we will work out the best possible solution on a case by case basis.
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